Institute of Service and Relationship Management
Welcome to the website of the Institute for Service and Relationship Management (ISRM).
Gamescom, the world's largest trade fair for digital games, will soon be taking place again. The digital games industry expects a new revenue record of over US$200 billion in 2022. Prof. Dr. André Marchand, Managing Director of the Institute for Service and Relationship Management at the University…
On Friday and Saturday, Professor Ajay Kohli from the Georgia Institute of Technology, USA was a guest at the University of Leipzig.
On 28 April from 11:30-12:30 we are looking forward to a guest lecture by Mrs. Verena Hochrein, Senior Marketing Manager at TIER. If you are interested in the sharing economy, you are welcome to attend (you do not need to be enrolled in the Consumer Behaviour course for this).
The guest lecture…
Three papers from our marketing team have been accepted for presentation at this year's European Marketing Academy (EMAC) conference. The EMAC conference is the world's largest scientific conference for marketing research and will take place this year (including pre-conference) from May 22-27 in…
The Institute for Service and Relationship Management unites a total of five professorships. We cordially invite you to get to know the different professorships!