Institute of Service and Relationship Management


Welcome to the website of the Institute for Service and Relationship Management (ISRM).

Professur Betriebswirtschaftslehre, insb. Marketing

Does awareness of one's own mortality influence consumer behavior?

The awareness of one’s own mortality can be present to different degrees in different individuals. Through news and social media, people today can witness how others are in mortal danger or die, whether from accidents, wars, terrorist attacks, murders, natural disasters, or diseases. For example,…

Professur Betriebswirtschaftslehre, insb. Marketing

PhD students wanted

Are you interested in writing a doctoral thesis in the field of marketing after your master's degree?

Innovationsmanagement und Innovationsökonomik

Job opening: "Data driven and impact-oriented Entrepreneurship" at the Chair of Chair of Management and Economics of Innovation

The Chair of Innovation Management and Innovation Economics currently offers positions for working students on "Data driven and impact-oriented Entrepreneurship".
You can find the opening here

Professur Betriebswirtschaftslehre, insb. Marketing

Successful doctorate of Dr. Schöndeling

We warmly congratulate Dr. Schöndeling on completing her PhD with distinction!


The Institute for Service and Relationship Management unites a total of five professorships. We cordially invite you to get to know the different professorships!


Computergrafik: Vogelperspektive aus dem All auf die Erde, wo ein Teil Europas zu erkennen ist. Darüber liegen weiße Punkte in unterschiedlicher Größe und lockerer Anordnung, die miteinander verbunden sind.

Publications & Projects

Learn more about our research projects, cooperations and the publications published at the Institute.

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