Institute of Service and Relationship Management
News
Welcome to the website of the Institute for Service and Relationship Management (ISRM).
Practical lecture TIER
On 28 April from 11:30-12:30 we are looking forward to a guest lecture by Mrs. Verena Hochrein, Senior Marketing Manager at TIER. If you are interested in the sharing economy, you are welcome to attend (you do not need to be enrolled in the Consumer Behaviour course for this).
The guest lecture…
Marketing team with three research projects at EMAC 2022 conference
Three papers from our marketing team have been accepted for presentation at this year's European Marketing Academy (EMAC) conference. The EMAC conference is the world's largest scientific conference for marketing research and will take place this year (including pre-conference) from May 22-27 in…
High interest in social media marketing research by Prof. Marchand
The 2021 article on "Social media resources and capabilities as strategic determinants of social media performance" published in the International Journal of Research in Marketing (IJRM) is currently one of the most downloaded articles in IJRM.
PhD Workshops in January 2022
The team of the Chair of Management/Marketing wishes you a happy new year 2022!
We are pleased to offer you the following two PhD workshops (in Zoom) right at the beginning of the year.
On January 17 from 10:30-12:00 we welcome Jun.-Prof. Dr. Martin P. Fritze from the University of Cologne on the…
Professorships
The Institute for Service and Relationship Management unites a total of five professorships. We cordially invite you to get to know the different professorships!
